Alessandra Graziani

Architect with honors from the Università degli Studi di Napoli Federico II, with a master’s in Internet Business from ISDI and specialized training in systemic design, strategic foresight, and sustainability. She is a product designer, customer experience research lead, innovation strategist, and systems thinker, with over 15 years of international experience.

She is currently Customer Experience Research Lead at Nacar Design, where she leads research and strategic design teams for HP across various divisions, combining service design, systems thinking, and visual thinking to drive user-centered innovation. She combines this work with teaching at our School, where she lectures on interaction in phygital environments, design thinking, and service design applied to architecture and interior design.

She has worked as an innovation and design consultant at connectingbrains, leading systemic interventions in products, services, and processes, and at Interiorvista as key account and digital program manager. Her career also includes experience in international architecture and interior design studios.

Passionate about co-creation and a human-centered perspective, she blends creative, strategic, and systemic thinking to transform organizations and create meaningful, sustainable solutions.